Guides by system
One guide per problem. Three ways through each.
What goes wrong between freight systems, what we'd do about it, and who's done it before.
Getting emailed tenders into McLeod (and your AI pilot)
Our reps re-key emailed load tenders into McLeod, and our AI quoting pilot can't see live loads. Where do we start?
Connecting Turvo and NetSuite
How do we connect Turvo to NetSuite so invoices stop going out late?
Choosing a TMS without starting from a vendor list
Which TMS should a $60 million brokerage move to?
Letting AI agents write into your TMS
We want AI agents to do check calls. Can they write updates into our TMS?
Customer portals: buy the portal, build what's behind it
Our customers want a portal. Build or buy?
Two stacks after an acquisition
We just acquired a 3PL on a different TMS. What do we do with two stacks?
Carrier vetting that nobody can skip
How do we stop double brokering and identity fraud in carrier onboarding?
Tracking that customers stop asking about
Customers keep emailing for status. How do we fix tracking?
Getting paid for detention
We're a fleet. How do we actually get paid for detention?
Reporting that starts with one number
Our data is a mess. Where do we start on reporting?
An app nobody owns anymore
Metafora built us an app years ago and nobody owns it now. What are our options?
Carrier payments on a custom TMS
How do we automate carrier payments and quick pay on a custom TMS?
Onboarding customers in days, not months
We're a 3PL. Every new customer takes months to connect. EDI or API?
Do we need a TMS to cut freight spend?
We're a manufacturer. Do we need a TMS to cut freight spend?
What Socket is
What is Socket?