Guide ยท Everyone
What Socket is
What is Socket?
Socket is the outlet and the wiring: our managed integration service that connects your systems of record (TMS, ERP, WMS, visibility, ELD, payments) to the tools where work happens, and keeps them connected when any side changes.
Your stack, as you described it
Where the work happens
Reps' tools and apps
AI agentsASSUMED
Customer and carrier portalsASSUMED
The connections
Socket: EDI, APIs, webhooks, files
Monitoring and change absorbed
Where the truth lives
TMSASSUMED
ERP and accountingASSUMED
Visibility, ELD, paymentsASSUMED
Where people are the glue
- Without the wiring, people are the integration
Three ways through
- Use what you haveOften enough
If your TMS already has the integration you need and someone to watch it, use that.
- ConnectWhat Socket does
Socket carries EDI, APIs, webhooks and files between your systems, monitors every connection and absorbs partner changes under one monthly plan. When AI starts writing into your systems, it does that within limits you set.
- BuildOnly if it's your edge
Build your own integration platform only if integrations are your product.
What happens next
- Talk to a Socket expert about the first connection.
- The Diagnostic maps all three tiers before anything is built.
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