Guide ยท Broker
Carrier vetting that nobody can skip
How do we stop double brokering and identity fraud in carrier onboarding?
Write the carrier-selection policy first, then make the software enforce it. A vetting tool only helps when nobody can skip it, and this year's Supreme Court decision on negligent hiring makes 'we always follow it' something you'll have to prove.
ASSUMEDWe assumed a brokerage with a vetting tool in use but not wired into tendering.
Your stack, as you described it
Where people are the glue
- Reps override vetting to cover a hot load
- Carrier packets checked by hand, sometimes after the load moves
Three ways through
- Use what you havePolicy first
Pick a vetting and identity tool (there are several good ones) and write the policy with your insurer in the room: who can override, when, and how it's logged.
- ConnectWhat we'd do
Connect vetting into onboarding and tendering so a carrier can't be tendered until it clears, with the override logged in the TMS. Run watches the connection and the exceptions.
- BuildNot here
Fraud moves faster than your roadmap. Buy the detection; own the policy.
What happens next
- A call with your compliance owner and your insurer's contact.
- We map where in the tender flow the check gets skipped today.
- Connect wires the check in; Run keeps it on.
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