Guide ยท Broker

Choosing a TMS without starting from a vendor list

Which TMS should a $60 million brokerage move to?

Not the one we name on a webpage. The right TMS depends on your freight mix, your customers' integration demands and what you'll do yourselves, and a selection done right spends a few weeks writing that down before any demo.

ASSUMEDWe assumed a mid-size brokerage on a TMS it has outgrown, with customer EDI already in place.

Your stack, as you described it

Where the work happens
Reps' screens
Customer portalASSUMED
Carrier sales toolsASSUMED
The connections
Customer EDI and API connectionsASSUMEDEach one gets re-pointed in a migration
Accounting syncASSUMED
Where the truth lives
Current TMS
AccountingASSUMED
Load boards and pricingASSUMED

Where people are the glue

  • Every partner connection has to be rebuilt when the TMS changes
  • The requirements live in people's heads

Three ways through

  • Use what you haveStart here

    Keep what you have until objectives, process and data are written down. Half of 'we need a new TMS' is a configuration or integration problem in the one you own.

  • ConnectWhat we'd do next

    Put an integration layer between the TMS and your partners now, so the migration moves data, not every customer connection.

  • BuildOnly if it's your edge

    A custom TMS is a decade-long commitment. It pays only when the workflow is the business, which is rare and real.

What happens next

  • A Transformation conversation: objectives, freight mix, must-have integrations, what you'll run yourselves.
  • A scored shortlist and demos against your own loads, not the vendor's.
  • A migration plan that counts the partner connections.

Have a different stack? Ask the guide.

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